HOW TO SUCK THE WIND OUT OF AN IRATE CUSTOMER!

HOW TO SUCK THE WIND OUT OF AN IRATE CUSTOMER!

Have you ever been in the middle of an argument with a customer and you have no idea how it escalated to where it was, how you even got in the middle of it and how in the world are you going to get out of it? Well you are not alone! I can speak from personal...

read more
KNOCK THEIR SOCKS OFF!

KNOCK THEIR SOCKS OFF!

Customer Service is truly an art. With over 35 years of experience in service oriented professions, teaching the Art of Service has truly become my passion. When faced with a customer train your brain to immediately ask the question "how can I knock their socks off?"...

read more
Mo’s Corner (Blog)

Mo’s Corner (Blog)

Welcome to Mo's Corner Welcome to Mo's corner where fashion and hospitality collide! Thank you for subscribing and I look forward to providing you with content that will Excite.Inspire.Ignite you to greater heights. Look out for my first blog...coming soon! "Greatness...

read more
Print Friendly, PDF & Email